Legal
Terms of Service
Draft pending legal review. This document has not yet been reviewed by counsel for The Schoeller Group LLC and may change before it takes effect. Questions: legal@sourcefinch.com.
These Terms govern your use of SourceFinch (the “Service”), a hosted source-monitoring service operated by The Schoeller Group LLC (“we”, “us”). By creating an account or a workspace, or by using the Service, you agree to these Terms and to the Acceptable Use Policy, which is part of them. If you use the Service for an organization, you confirm you are authorized to bind it, and “you” means that organization.
1. The Service
SourceFinch fetches public web pages, feeds and APIs that you configure (“Sources”), extracts structured records, compares runs, and retains evidence such as the raw response, content hashes, timestamps and provenance (“Evidence”). Features, limits and retention depend on your plan, described on our pricing page and in your workspace.
2. Accounts
You must provide accurate information, keep your credentials and API keys secure, and tell us promptly about any unauthorized use. You are responsible for activity in your workspace, including by members you invite and anyone using your API keys. You must be at least 18 years old.
3. Your responsibilities for Sources
You decide which Sources to monitor and how you use the results. You are solely responsible for ensuring that you have the right to access, collect, store and use the content of each Source, including under the source’s terms of use, applicable copyright and database rights, privacy and data-protection law, and any other law that applies to you. Our technical safeguards (for example, honouring robots.txt, blocking certain platforms, and refusing private network addresses) and your acknowledgment when adding a Source are not a determination that any particular use is lawful or permitted.
4. Acceptable use
You must follow the Acceptable Use Policy. We may refuse, pause or remove a Source, an origin or a workspace that we reasonably believe violates it, creates risk for us or others, or receives a credible complaint from a site owner.
5. Your content
“Your Content” means your Source configurations, the records and Evidence collected for you, and anything else you submit. As between you and us, you retain your rights in Your Content. You grant us a limited licence to host, copy, process and display Your Content only to provide, secure and support the Service. We do not sell Your Content and do not use it to train machine-learning models.
6. Plans, billing and cancellation
- The Free plan is provided at no charge, with the limits shown in your workspace.
- Paid plans are billed in advance, monthly or annually, through our payment processor, Stripe. Subscriptions renew automatically until cancelled. Prices exclude taxes, which are added where required.
- You can change or cancel your plan at any time in the billing portal. Cancellation takes effect at the end of the current billing period, after which the workspace moves to the Free plan. Except where required by law, payments are non-refundable, including for partial periods.
- Run packs are one-time purchases that add runs for the calendar month of purchase and do not carry over.
- If a payment fails we may limit paid features after notice. We may change prices for future billing periods with at least 30 days’ notice.
7. Retention and deletion
Raw Evidence is kept for your plan’s retention window and then deleted; hashes, extracted records and change history remain while your workspace exists. You can export your records at any time. When you ask us to delete your workspace, or after an account is closed, we delete Your Content within a reasonable period, except where we must keep it for legal, security or billing reasons.
8. Availability and changes
We work to keep the Service available and accurate, but third-party sites change, block automated access or go offline, and we do not guarantee that any Source can be monitored or that any run will succeed. We may modify the Service; if we make a material change that adversely affects paid customers, we will give reasonable notice.
9. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or others. Where practical we will give notice and an opportunity to export Your Content.
10. Disclaimers
The Service and all records, diffs and Evidence are provided “as is” and “as available”. To the fullest extent permitted by law we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. Records reflect what a Source published at the time it was acquired; you are responsible for decisions you make using them.
11. Limitation of liability
To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability arising out of or relating to the Service in any 12-month period is limited to the amounts you paid us for the Service in that period, or US$100 if greater.
12. Indemnity
You will defend and indemnify The Schoeller Group LLC against third-party claims arising from your Sources, your use of the results, or your breach of these Terms or the Acceptable Use Policy.
13. General
These Terms are governed by the laws of [STATE — confirm with counsel], without regard to conflict-of-laws rules. We may update these Terms; we will post the new version here with a new effective date and, for material changes, notify workspace owners. Continued use after the effective date means you accept the update. If any provision is unenforceable, the rest remains in effect. These Terms, the Acceptable Use Policy and any order form are the entire agreement between us about the Service.
14. Contact
The Schoeller Group LLC · legal@sourcefinch.com · support: hello@sourcefinch.com